X
Like most websites, we use cookies to provide you with essential features. If you continue to browse our website we assume that you consent to this. To disallow cookies, please change your web browser's settings. View our privacy policy →

Delivery & Returns

Free Delivery on all orders

We offer free postal delivery on all orders. You can also upgrade to tracked courier delivery at the checkout. We ship in the US and Canada from our US warehouse, and in the UK, EU and rest of the world from our UK warehouse, so your parcel doesn't have to come far.

Country/RegionFree DeliveryCourier
United StatesUSPS First ClassUSPS Priority

Delivery estimates are given at the checkout.

If you select postal delivery, a single pair of Eyejusters should be able to be put through your letterbox in a padded envelope, so there's no need to worry about missing it.

Once your have purchased your glasses, you will receive by email a tracking link to see the progress of your glasses through our warehouse and onward delivery.

30 Day Trial / Returns Guarantee

We know that buying glasses online can be uncertain. We offer a risk-free, no questions asked 30 day returns policy. If you don't like your new Eyejusters, let us know and you can return them for a full refund.

Read more about our 30-Day Trial here.

To return your order
If you would like to return your order, simply find the email we sent you when the glasses were dispatched. It should have a link to track the parcel (see below).

Click this link and then click 'Return your order' at the top right (shown below).

After filling in your details you will be able to print a returns label. If you are not a UK customer then you will need to pay the return postage. If you do not have your dispatch email, please click here to fill in our returns form and we'll get back to you. We nearly always respond within 1 working day.

1 Year Warranty

Eyejusters offers a Standard Guarantee for 6 months on all our glasses from the date of purchase.

Customers who buy directly from our online store automatically extend this guarantee to a FREE one-year Warranty. Customers who buy Eyejusters from other retailers can register online to qualify for this free one-year Warranty. Register here ▸

Eyejusters Standard Guarantee
The Eyejusters Standard Guarantee covers your glasses for 6 months from the date of purchase against manufacturer’s defects. The guarantee is valid only with a proof of purchase that shows the purchase date.

Eyejusters does not cover any lens scratches. Alteration, misuse, or installation of non-Eyejusters lenses will void this guarantee. The guarantee does not alter the legal rights of customers under the applicable national laws governing the sale of consumer goods.

Scratched lenses are considered normal wear and are not covered under Standard Guarantee, unless you can demonstrate the goods had such defect at delivery. Replacement lenses may be ordered in special circumstances, by contacting us on support@eyejusters.com.

If you have any queries, please contact us on support@eyejusters.com

Eyejusters One-year Warranty
If customers register their glasses directly with Eyejusters, they will qualify for a free extended One-year Warranty. Failure to register will not impact the existing terms of the Standard Guarantee.

Eyejusters Ltd warrants their glasses against breakage due to defects in material and workmanship discovered during the period of one year from the date of purchase. You must be able to show the receipt for proof of purchase and purchasing date.

You must inform Eyejusters of any defects within a period of one month from the date on which you detected the issue. Scratched lenses are considered normal wear and are not covered under warranty, unless you can demonstrate the goods had such a defect at delivery.

To sign up for your free extended One-year Warranty now: simply click here and fill out the form (you will need your receipt and glasses for details). You can sign up for the extended warranty up to one month after purchase.

If you have any queries, please contact us on support@eyejusters.com

Claims
If you have a warranty claim, please click here to fill in this form.

Sign up for latest news

Get tips, tricks, behind the scenes info and the latest news and offers from Eyejusters.